| Persons to contact |
| Position |
Name |
Contact Details | |
| Head of development |
Mr. LEPOUDER Lionel |
l.lepouder@lasergroup.eu |
| Managing Director |
Mr. DARRIEU Jean |
j.darrieu@lasergroup.eu |
| Head of Southern Europe Area |
Mr. MICHAUD Antoine |
a.michaud@lasergroup.eu |
| Loyalty Scheme Manager |
Mr. AMABILE Serge |
s.amabile@lasergroup.eu |
|
| Activity and services |
| |
Laser Loyalty is among the European leaders in intermediation and customer relationship services.
Laser Loyalty develops a range of solutions, both modular and global integrated, that enable you to manage and maximise your clients' portfolio.
Our offer covers loyalty schemes and relationship programmes, client history and client knowledge, peer solutions, distant and on-site customer relationship management. |
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| Production and distribution |
| Products : |
Consulting and operating services in the following fields:
Loyalty scheme and client knowledge : loyalty cards and loyalty scheme management, marketing workshops ,client segmentation, scoring (Laser Loyalty)
Distant CRM operating: Laser contact
POS Services: cash collection and client animation solutions (Laser Symag)
Business Solutions : cards and gift boxes, insurance,subscriptions, customer rewards service center, home carers services (Laser Affinity) |
| Brands: |
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| Production Resources: |
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| Miscellaneous |
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Offices across Europe : Spain, Italy, Poland, The Netherlands, Belgium, England, Northern Ireland, Denmark.
Wholly-owned subsidiaries: 5one (Data and client knowledge) - Laser Symag - Laser contact - Laser Affinity
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| References in administrations |
| |
FRANCE TELEVISION Group , EDF, Gaz de France, Suez, Groupe La Poste, RATP, SNCF, CCI, ... |
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| References in
other sectors of industry |
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Galeries Lafayette Group, Virgin, Gaumont Pathé, Orange France Telecom, Yves Rocher, Marionnaud, Sephora, Nature et Découvertes, Orpi, Orchestra, Système U, Casino Group, Carrefour, Sanofi Aventis, SNCF, etc...
International references :
Real (Mass distribution in Poland), Sonae Group (Mass distribution in Portugal), Flybe (UK Air company ), Marionnaud (Spain), Game (games - UK), etc. |
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